Privacy Policy
How we handle the personal information you share with us.
Effective date: June 1, 2026
This privacy policy describes how The Sharp Design Landscape Group Ltd. ("we", "us", or "our") collects, uses, and protects the personal information you provide when you visit https://thesharpdesign.ca or contact us about our services. We take your privacy seriously and handle your information with care.
Information We Collect
Information You Give Us
When you fill out a quote request or contact form on our website, we collect:
- Your name
- Your phone number
- Your email address (if provided)
- Your address or general location
- A description of your project or inquiry
Information Collected Automatically
Like most websites, our site may collect basic technical information such as your browser type, device type, referring URL, and the pages you visit. This information is aggregated and cannot identify you individually. We use it to understand how visitors use our site so we can improve it.
Cookies
Our website may use cookies or similar technologies for basic functionality (for example, remembering your preferences). We do not use cookies for targeted advertising. Most browsers allow you to disable cookies or be notified when one is set; doing so may affect some site features.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiry or quote request
- Schedule and carry out site visits and project consultations
- Communicate with you about your project
- Send relevant follow-up correspondence related to the services you asked about
- Improve our website and services
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
How We Share Your Information
We do not share your personal information with outside parties except in the following limited circumstances:
- Service providers. We may use trusted third-party tools (for example, a form or email service) to receive and store your inquiry. These providers are bound by confidentiality obligations and are not permitted to use your information for any other purpose.
- Legal requirements. We may disclose your information if required to do so by law or in response to a valid request from a government authority.
- Business transfer. If the business is sold or merged, your information may be transferred as part of that transaction, subject to this policy.
Data Retention
We retain your personal information for as long as is necessary to fulfill the purposes described in this policy, or as required by law. Quote requests and project correspondence are generally kept for up to five years for business and warranty purposes. You may request deletion of your information at any time (see "Your Rights" below).
Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption for data in transit. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites such as Google Maps, Houzz, or social media platforms. These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to read their policies before providing personal information to any third party.
Your Rights
You have the right to request access to the personal information we hold about you, to correct inaccurate information, or to request that we delete your information. To exercise any of these rights, contact us at:
- Email: [email protected]
- Phone: (250) 248-3835
We will respond to your request within 30 days.
Children's Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
Questions about this privacy policy or how we handle your personal information? Reach us at:
- The Sharp Design Landscape Group Ltd.
- 1288 Fair Rd, Parksville, BC V9P 2C7
- Email: [email protected]
- Phone: (250) 248-3835